|
Cultural Etiquette
Cultural Dos and Taboos
1. In business, handshaking upon arriving in a room and again, before leaving is the expected form of greeting. In social situations, among friends and family, the people of Luxembourg may kiss on the cheek. This practice is applicable to both men and women.
2. When introductions are involved, err on the side of formality, using full names rather than first names, unless instructed to do otherwise. Addressing someone by first name is reserved for friends and family.
3. Noting that Luxembourg is a country where various languages might be spoken, adjust your communication style accordingly. With French speakers, address people as Monsieur and Madame or Mademoiselle. Alternatively, with German speakers, use either Greman or the English terms Mr. And Miss, Mrs., or Ms. instead. Note that Lëtzebuergesch (or Luxembourgish) is the other official language.
4. Punctuality in business is expected, and appointments for meetings should be made well in advance of meetings. Likewise, be sure to respond promptly to calls or inquiries and adhere in a timely manner to all deadlines.
5. To be invited to a local home is a great honor. Be punctual (as noted above) and adhere to strict European table manners. Also, avoid eating until invited to do so, do not drink until a toast is given, and be complimentary in regard to the culinary fare. If you decide to bring a gift, choose flowers or chocolates for the hostess and present it before the meal. Ask a local florist for suggestions about the appropriate type of flowers for such an occasion.
6. In conversation avoid discussions of anything too personal. Religion, for example, is not a good topic of conversation. General cultural subjects such as art, music and literature, or even sports, are more appropriate arenas for discussion.
7. The people of Luxembourg may be reserved and formal culturally, and so special attention should be given to gestures (and specifically to avoiding inappropriate ones). Snapping the fingers of both hands, talking with the hands in the pocket or pointing with the index finger are all considered to be inappropriate. (Naturally, these are generalizations and should be regarded only as a general guide.)
8. For business attire, conservative dress in well-tailored suits for both men and women is advised. Pay attention to other items such as shoes, watches and jewelry as well. Casual -- but tasteful -- wear is advised in non-business settings.
|