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Cultural Etiquette
Cultural Dos and Taboos
• The traditional Muslim greeting is "A-salaam a-laykum" ("Peace be upon you"), to which the reply is "w-laykum o a-salaam" ("And upon you be peace").
• Titles are preferable to first names, especially in the case of elders or superiors. The word "haji" can be used for a Muslim who has been on pilgrimage to Mecca.
• Normally, one should be prepared to remove one's shoes before entering a building or a home. When one removes one's shoes, the soles of the shoes are placed together, preventing the sole from being pointed at anyone. Also, among Muslims, one should never show the bottom of one's feet as it is considered offensive. Be sure not to walk on prayer mats, which will likely be present within homes.
• If one is invited into the home of a local family, it is customary to take a gift to the host or hostess. Baked goods, chocolates, or a bag of sweets, are good choices. More elaborate offerings, such as a beautiful ornament, possibly from one's own country, would constitute an acceptable gift between business associates. A finely made compass, symbolizing the direction of Mecca to a devout Muslim, would constitute a thoughtful gesture on the part of the giver, and would most assuredly be treasured by the recipient.
• There are also a number of prohibitions and customs involving food that one should adhere to in a Muslim country. For example, one should also note that the consumption of alcohol or pork is strictly disallowed. One should also avoid wasting bread. Breadcrumbs should never be brushed to the ground as it is considered to be sacred.
• In conversation, good topic choices include the country's history, current or modern achievements, sports and culture. Generally, discussions about politics or religion should be avoided. Before embarking upon any kind of business discussion, one should ask after one's counterpart's health and life. Men should be careful not to bring up the subject of women unless one's counterpart does so first. A simple inquiry as to the health of a wife or daughter can be considered inappropriate.
• One should always use the right hand in preference to the left. The left hand is considered unclean in the Muslim world and as such, one should never eat with the left hand. Likewise, one should avoid gesturing with the left hand while making sure that gifts are received with the right hand. Of course, it is acceptable to use both hands when one is insufficient. One should also avoid pointing at another person, and one should never use the North American "thumbs up" gesture as is considered to be vulgar throughout the Muslim world.
• In the realm of protocol, one should not enter a room or home without knocking or coughing to announce one's presence. One should also not shout, laugh too loudly or sing during meal times. Note that it is appropriate to cover the mouth when laughing.
• Generally, visitors are urged to acquaint themselves with the calendar and traditions of Islam, such as the fasting, daily prayer and practices. Praying five times daily, for example, is customary and affects the schedule of all events and practices in Muslim countries. During the period of Ramadan, for instance, fasting and prayer is mandatory for Muslims.
• Be prepared for the separation between the genders and the rules concerning the appropriate behavior of each sex, especially in social situations. Men and women should not kiss, hug, hold hands or mingle in public. Even married couples should exercise reticence in their displays of affection.
• This is a predominantly Muslim culture and although it is not considered to be a fundamentalist Islamic country, clothing should be appropriate to this environment. Business wear is typically more conventional; suits are the norm for both men and women, although more casual attire may also be permissible. Western women should try to be more restrained in regard to makeup and jewelry. Both men and women should dress modestly. Tight, revealing clothing is simply not acceptable, while shorts, bikinis and short hems are objectionable. Necklines should be high and sleeves should come to the elbows. Hemlines should be well below the knee, if not ankle length. While the rules for men's attire is not as strict, men must keep their chest covered in public and should never wear shorts in public.
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